Privacy Policy

1. Introduction

Welcome to Bitelib (“we,” “our,” or “us”). We operate bitelib.link and related services (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you register for an account.
• Restaurant Information: Restaurant name, location, phone number, social media links, and menu content (text, images, videos) that you upload to the Platform.
• Usage Data: Information about how you interact with the Platform, including pages visited, features used, and time spent.
• Device & Log Data: IP address, browser type, operating system, and referring URLs, collected automatically through cookies and similar technologies.

3. How We Use Your Information

• To create and manage your account and restaurant profile.
• To provide, maintain, and improve the Platform and its features.
• To communicate with you about your account, updates, and support requests.
• To ensure the security of the Platform and prevent fraud.
• To comply with applicable legal obligations.
• To analyze aggregate usage trends and improve user experience.

4. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session (keep you logged in), remember your preferences, and analyze Platform usage. Session cookies are essential for the Platform to function. You may disable cookies in your browser settings, but doing so may prevent certain features from working correctly.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating the Platform (e.g., Supabase for database and authentication, Cloudflare R2 for media storage). These providers are bound by confidentiality agreements.
• Legal Requirements: When disclosure is required by law, regulation, or legal process.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@bitelib.link.

7. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict processing of your data in certain circumstances. To exercise any of these rights, please contact us at support@bitelib.link.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: